Turn satisfied customers into loyal customers.
BOSS offers an entire suite that gives our clients the ability to carefully control the entire customer experience. From customized, new customer sign-up pages to self-help portals for existing customers, the tools provided by BOSS give our clients the ability to effectively manage all of their customer relationships.
BOSS enables you to do more than simply manage customer support issues. It gives you full control of task-based projects with Ticketing that offers a complete tracking solution. This broadened view of your customer’s issues will increase your awareness of their needs and show you how well your business fulfills them.
BOSS improves your relationships with customers by:
- Providing a user centric view with easy access to all a subscriber’s services
- Allowing integration with other services that can be managed by the user or monitored by BOSS
- Offering customers access to knowledge bases and the ability to interact with support staff online
- Empowering customers to manage their own services and settings
- Branding more products and services, increasing brand awareness and loyalty
The more you know, the more you can do. Let BOSS enhance your customer relationships.